Our Team

We Serve Our Owners

Our management team brings decades of leadership and industry experience to the organization. We are committed to ensuring the success of Pro-Tec and serve each and every one of our employee-owners.

Eva Mach

President, CEO & Employee Owner

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Eva Mach

President, CEO & Employee Owner

Eva brought her 20 years of industry experience to Pro-Tec in 2010. Beginning as the company’s CFO, she assumed the role of President and CEO in 2016. A champion of creating a high-level, focused vision, promoting a dynamic culture and staying ahead of industry and market changes, Eva leads the company into its next phase. As the security industry rapidly transforms from physical to virtual, Eva is responsible for guiding the short and long-term strategic planning. Under her guidance, she has assembled a strong leadership and operations team that focuses on protecting our clients’ business and security needs with the latest industry technology.

Since her arrival, she has taken the company from privately held to employee-owned through an ESOP, instituting a major cultural pivot transitioning employees to operate as owners. To drive the cultural and growth shifts associated with employee ownership, she implemented EOS Traction to build management team capacity and promote accountability throughout the organization.

Eva serves as the ultimate decision making and point person on strategic initiatives including products, services and maintaining strategic relationships with Pro-Tec’s key vendors and partners.

Acting as a true open-door CEO, Eva leads the daily charge manifesting Pro-Tec’s vision of Making Our World Safer.

EDUCATION
• B.S.B.; University of Minnesota
• CompTIA Executive Certificate in IT Security
• ESOP CEO Executive program graduate, University of Pennsylvania

PERSONAL
Eva was born in Prague, the Czech Republic. She and her husband of 43 years have a grown son residing in Boston. Outside of work you can find Eva listening to music, reading, gardening and attending the many theatre options the Twin Cities offers. She willingly gives her time and is actively involved in multiple causes, from the Arts and Culture to Economic Empowerment and Human Rights.

CONTACT
E: emach@pro-tecdesign.com
T: 763.231.8616

Paul Dykema

VP of Operations & Employee Owner

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Paul Dykema

VP of Operations & Employee Owner

Along with his 14 years of service at Pro-Tec, Paul brings over 30 years of security industry experience in a variety of roles. He’s built out security functions and managed large national accounts. His high-level customer service experience dovetails nicely into his current position.

At PTD, Paul sits on the Leadership Team and leads the engineering, production and service functions. He is focused heavily on product and service delivery. Their unified mission is to deliver the highest level of customer experience possible, from implementing new technology, designing more efficient project management processes and employee training to dedicated personal client contact, ensuring total satisfaction from installation to ongoing service.

EDUCATION
• NW College in Orange City IA

PERSONAL
Paul and his family love to travel. They are also heavy-duty campers. If they are not exploring the likes of our nation’s landmarks such as Glacier National Park or Niagara Falls, you will most likely find them navigating their 5th-Wheel into one of Minnesota’s state parks.

CONTACT
E: pdykema@pro-tecdesign.com
T: 763.231.8604

Travis Pakonen

Manager of Engineering Services & Employee Owner

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Travis Pakonen

Manager of Engineering Services & Employee Owner

As Manager of Engineering Services, Travis supports all Pro-Tec’s vertical markets and large corporate clients. He works closely with business development and the production/project implementation teams to ensure success. He brings 16 years of technology experience and 12 years in the security industry to PTD. In his nearly five years at PTD and member of the Leadership Team, Travis is a genuine problem solver who provides a logical and actionable plan of attack for almost any situation.

He also is a go-to resource for all facets of a client’s business and establishes new processes and workable client solutions. He is an active relationship builder and client advocate.

EDUCATION
• Hennepin Technical- Architectural Drafting Program. RCD through BICSI

PERSONAL
When not sorting out the technical complexities of security engineering, Travis and his wife have a 7-year-old son and provide foster care services for the community. He also volunteers at the Hennepin County Workhouse, counseling others seeking to chart a better way. You can routinely find him enjoying Lake Minnetonka or participating in competitive card games.

CONTACT
E: tpakonen@pro-tecdesign.com
T: 763.236.6773

Colin DePree

Director of Sales & Employee Owner

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Colin DePree

Director of Sales & Employee Owner

Colin has over 10 years in the security industry. He has been at Pro-Tec for two years and leads the sales team and business development efforts for the company.
As a member of the Leadership Team, Colin is actively involved with ensuring the success and support of our clients as well as developing new revenue opportunities for the company to continue its growth trajectory. Areas for expansion include maximizing industry technology into new products, new services, and wider and deeper penetration into vertical markets.

EDUCATION
• BA Economics and Management; Albion College
• MS - MIS; Florida State University

PERSONAL
When not immersed in new security technology, the majority of Colin’s time is occupied with his wife and active young family. However, if it’s sports-related, there’s a good chance Colin has played it, read about it or watched it. After his college basketball playing days were completed, he took “the next step” as a volunteer basketball coach for Macalester College in St. Paul.

CONTACT
E: cdepree@pro-tecdesign.com
T: 763.231.8623

Ryan Rassmussen

Manager of Support Services & Employee Owner

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Ryan Rassmussen

Manager of Support Services & Employee Owner

Ryan is Pro-Tec’s Manager of Support Services. He brings 12 years of industry experience to managing the PTD Help Desk for our clients. It’s their ‘first line of defense’ to quickly maximize the use of their software and efficiently remedy technology issues, avoiding a ‘truck roll’ and reducing expenses. He and the support team are also responsible for maintaining all customer service contracts and ensuring they meet their service level agreements. They tackle all software upgrades as well as customer service requests for repair and replacements of equipment. The customer’s system health is their number one concern.

Ryan serves on the Leadership Team and his experience designing, implementing and programming access control and video surveillance systems make him an ideal client go-to resource to ensure peak operation of their security systems.

EDUCATION
• Associates Science Degree in Network Information Systems
• Manufacturer certifications with Lenel, Avigilon, Axis, and Panasonic
• Industry certifications, A+, Net+, MCP, and CTP

PERSONAL
When not tethered to a headset, Ryan and his wife like to travel, pursue a wide variety of outdoor activities. Closer to home they toggle the seasons between summers on their boat, fall ATV excursions, and winter snowmobiling.

CONTACT
E: rrassmussen@pro-tecdesign.com
T: 763.231.8628

Joyce Albertson

Controller & Employee Owner

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Joyce Albertson

Controller & Employee Owner

Since 2011, Joyce has been Pro-Tec Design’s Controller. Joyce serves on the Leadership Team and has been instrumental in the implementation of the company’s new ERP system. Currently, she oversees the company’s financials, P&L and manages all purchasing and the warehouse staff.

Before Pro-Tec, Joyce worked as an Assistant Controller with Global Transportation, a Customs broker.

EDUCATION
• Inver Grove Community College

PERSONAL
Outside of work, Joyce enjoys activities such as golf and bowling, as well as spending time with family and friends. She and her husband have three children and reside in Becker.

CONTACT
E: jalbertson@pro-tecdesign.com
T: 763.231.8611